1. Information We Collect
We collect information you provide directly, such as name, email address, username, identity documents, KYC materials, and payment details, as well as information generated when you use the Platform, including IP address, device, browser, pages visited, and betting history.
We may also receive information from identity verification providers, payment processors, and fraud-prevention partners.
2. How We Use Your Information
We use personal data to operate the Platform, process transactions, comply with legal obligations, prevent fraud and abuse, provide customer support, personalize the experience, and send relevant communications.
Where applicable, data may be used for analytics and product improvement while respecting data minimization principles.
3. Cookies and Similar Technologies
We use essential cookies to maintain your session, remember preferences, and protect against fraudulent activity. Optional analytics cookies help us understand how the Platform is used.
You can control cookies through your browser settings. Disabling essential cookies may affect features such as login.
4. Sharing With Third Parties
We share personal data only with service providers acting on our behalf, including hosting, payment, identity verification, and support providers, with regulatory authorities when required by law, and with successors in the event of a merger, acquisition, or sale of assets.
We do not sell your personal data to third parties for marketing purposes.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Financial and KYC records are generally retained for up to 10 years after account closure for regulatory compliance.
6. Your Rights
You may have the right to access, correct, export, and request deletion of your personal data, as well as object to or restrict certain processing, subject to applicable legal exceptions.
To exercise these rights, contact us using the email address listed in section 10. We will respond within the timeframe required by applicable law.
7. Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including encryption in transit, segregated storage, and role-based access controls.
Although we follow industry best practices, no system is completely immune. We recommend using strong, unique passwords.
8. Minors
The Platform is intended only for people who are 18 years of age or older. We do not knowingly collect data from minors. If we identify an account belonging to a minor, it will be closed immediately.
9. Changes to This Policy
This Policy may be updated periodically to reflect legal, technical, or operational changes. We will notify users of material changes by email or prominent notice on the Platform.
The latest update date appears at the top of this document.
10. Contact
If you have questions about this Policy or how we process personal data, contact [email protected].
Our data protection contact can also be reached through the same channel for data subject rights requests.